Installation Guide

Identify the product model and read all supplied instructions before unpacking or starting work. Check the product listing and package contents against what was delivered. If anything appears incorrect, damaged or missing, stop and contact us before installation.

• Confirm the dimensions, clearances, mounting points and connections suit the intended installation location.
• Check that the wall, floor, cabinetry, plumbing and electrical provisions are suitable for the product and can safely support it.
• Protect nearby surfaces, keep children and pets away from the work area, and use appropriate personal protective equipment.
• Gather the tools and fittings listed in the product instructions. Do not substitute fasteners or components unless the manufacturer confirms they are suitable.

Measure the space carefully and verify that the product can be moved safely from the delivery point to the installation area. Large or fragile items may require more than one person to handle. Plan for access to shut-off valves, service connections and maintenance points after the product is installed.

For bathroom or wet-area work, confirm that waterproofing, drainage, ventilation and sealing requirements are addressed before fitting fixtures or finishes. Requirements differ by product and location. Check applicable local standards and building requirements rather than relying on this general guide as a compliance instruction.

1. Inspect: Before fitting, check the product and included components. Photograph any visible damage and keep the packaging until you have confirmed the item is in good condition.
2. Prepare: Isolate water or power where relevant, prepare the surface as directed and make sure the work area is level, clean and accessible.
3. Fit: Follow the model-specific sequence, use the specified fittings and avoid overtightening. Do not force parts that do not align or connect as described.
4. Test: Once installed, check connections and operation carefully. Look for leaks, movement, unusual noise or other signs that something is not right before putting the product into regular use.
5. Finish: Clean the product using the recommended method, retain the instructions and record model or warranty information for future reference.

Plumbing, electrical, gas, waterproofing and structural work can require a licensed trade professional. Engage a qualified installer whenever the work falls within regulated trades, the instructions require it, or you are unsure that the site is safe and suitable. Always comply with local laws, codes and safety requirements.

Stop work if parts are missing, the product does not match the instructions, a connection appears incompatible, or the installation would require an unapproved modification. Do not drill into hidden services or make changes to the product that are not expressly permitted by its instructions.

Follow the product care instructions and use only cleaners suitable for its material and finish. Avoid abrasive pads, harsh chemicals and unapproved treatments, which may damage surfaces. Periodically check accessible connections and fixings as recommended by the product instructions.

For model-specific advice, contact our support team with the product name or model number and, if relevant, photos of the installation area. Our general guidance cannot replace the supplied instructions or advice from a suitably qualified installer.